Terms of Service

Effective date: August 1, 2026 · Last updated: October 16, 2026

These Terms of Service ("Terms") govern your access to and use of SharedGrounds (the "App" or "Service"), provided by Sisters Branding Co LLC, a Massachusetts limited liability company ("we," "us," "our"). By creating an account or using SharedGrounds, you agree to these Terms. If you do not agree, do not use the App.

1. What SharedGrounds is

SharedGrounds is a co-parenting organization tool. It helps parents and guardians keep co-parenting information in one place instead of scattered across texts, screenshots, and memory. Depending on your plan, the App lets you:

Send messages, photos, and files to your co-parent, kept as a record that neither of you can edit or delete
Share a calendar of pickups, drop-offs, appointments, and school events, with reminders
Track shared child-related expenses, receipts, and reimbursements
Keep a private incident log and a private document vault
Export your records to a PDF (CourtReady) for mediation, attorneys, or your own records
Keep messages neutral: messages that sound tense must be rephrased before they're sent, with optional AI-suggested calmer wording (see "AI-Assisted Features" below)

Not legal, therapeutic, or professional advice. SharedGrounds is a documentation and communication tool. It does not provide legal advice, mediation services, therapy, or any professional advice, and using it does not create an attorney-client or clinical relationship of any kind. Records generated by the App are not guaranteed to be accepted by any court, attorney, or mediator, and you are responsible for verifying their suitability for your situation.

Not for emergencies. SharedGrounds is not monitored and is not an emergency or crisis service. Messages may be delayed, and nobody at SharedGrounds reads them or responds to them. If you or a child are in danger, call 911 (or your local emergency number). If you're experiencing domestic violence, you can reach the National Domestic Violence Hotline at 1-800-799-7233 or by texting START to 88788. Don't rely on the App to report abuse, to seek help, or to meet a deadline set by a court.

2. Accounts & eligibility

You must be at least 18 years old and legally able to enter into these Terms to use SharedGrounds. You're responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity that happens under your account. Tell us right away if you believe your account has been accessed without authorization.

3. Text message (SMS) communications

SharedGrounds uses SMS text messages to verify your phone number and, if you turn on two-factor authentication, to verify your identity when you log in. By providing your mobile number and completing the opt-in step in the App, you consent to receive these text messages at the number provided.

Message frequency varies based on your login activity.
Message and data rates may apply, depending on your mobile carrier and plan.
Reply STOP to opt out of non-essential SMS messages at any time; reply HELP for assistance. Opting out of login verification codes may limit your ability to access your account if two-factor authentication is required.
Carriers are not liable for delayed or undelivered messages.
We do not sell or share your mobile number with third parties for their own marketing purposes.

4. Your content

You retain ownership of the messages, photos, files, notes, receipts, incident logs, and other material you upload or create in SharedGrounds ("Your Content"). You grant us a limited license to store, process, and display Your Content solely to operate and provide the App to you and, for shared content, to your connected co-parent.

Messages, photos, and files you send to your co-parent become part of a shared record: once sent, they can't be edited or deleted by either of you, and they remain in your co-parent's record even if you later delete your account.

You're responsible for Your Content and for having the right to share it, including any content involving a co-parent, child, or third party. Do not upload content you don't have the right to share, or that violates a court order, protective order, or another person's legal rights.

5. Acceptable use

You agree not to use SharedGrounds to:

Harass, threaten, defame, or intimidate a co-parent, child, or any other person
Fabricate, alter, or misrepresent records, messages, or timestamps
Violate any applicable law, court order, or custody agreement
Attempt to access another user's account or data without authorization
Track, stalk, or monitor another person, or use the App to find out where someone lives or is
Interfere with or disrupt the App's operation or security

If you believe someone is misusing the App, you can block them or report them in the App, or contact us. We may investigate, limit features, or suspend or close accounts that break these rules. We don't take sides in co-parenting disputes and aren't responsible for how other users act.

Records and legal requests. Because sent messages are a shared record, we keep them even if an account is suspended. If we receive a valid court order, subpoena, or other legal request, or if we're told a dispute is in litigation, we may keep records that would otherwise be deleted for as long as the law requires, and we may disclose them as described in our Privacy Policy.

6. Privacy

Our Privacy Policy explains what information we collect, who can see it, which service providers help us run the App, and how deletion works. It's part of these Terms; please review it.

7. Subscriptions & payments

Paid plans, free trials, renewals, cancellation, and refunds are covered by our Subscription & Billing Terms, which are part of these Terms.

8. Termination

You may stop using SharedGrounds and delete your account at any time in Settings. We may suspend or terminate your access if you violate these Terms, misuse the App, or if we're required to do so by law. Where reasonably possible, we'll provide notice before termination.

9. Disclaimers

SharedGrounds is provided "as is" and "as available," without warranties of any kind, express or implied. We don't guarantee that records generated through the App will be accurate, complete, admissible, or accepted by any third party, including courts, attorneys, or mediators. You use the App at your own risk.

10. AI-assisted features

To keep communication neutral, the App checks each message for tense wording, on your device as you type and again on our servers when it's sent, and asks you to rephrase a tense message before it can be sent. This check is automated, uses fixed rules rather than AI, and may sometimes flag a message that isn't tense; if it does, rephrase it. SharedGrounds also offers an optional AI-assisted feature that suggests calmer wording for messages, powered by a third-party AI provider. AI output may be inaccurate, incomplete, or unsuitable for your situation, and is not legal, psychological, or other professional advice. You are solely responsible for reviewing any AI suggestion before using it. Any message you send is your own statement, whether you wrote it or adopted an AI suggestion, and once sent it becomes part of your permanent, unalterable record. We make no guarantee that AI features will improve communication or affect the outcome of any legal proceeding. AI features are provided "as is," and the limitations of liability in these Terms apply to them in full.

11. Limitation of liability

To the fullest extent permitted by law, Sisters Branding Co LLC will not be liable for any indirect, incidental, special, or consequential damages arising from your use of SharedGrounds, including damages related to custody, legal, or family court outcomes. Our total liability for any claim will not exceed the amount you paid us in the twelve months before the claim arose.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Sisters Branding Co LLC from any claims, losses, and expenses (including reasonable attorneys' fees) brought by someone else, including your co-parent, that arise from Your Content, your use or misuse of the App, or your violation of these Terms or of anyone else's rights. This doesn't apply to claims caused by our own violation of these Terms.

13. Changes to these terms

We may update these Terms from time to time. If we make material changes, we'll notify you through the App or by email before they take effect. Continuing to use SharedGrounds after changes take effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

15. Contact

Questions about these Terms? Reach us at support@sharedgrounds.app.